Privacy for Customers

Privacy Policy

Culture Capital LLC is committed to thoroughly protecting the privacy and freedom of our clients and ensuring safe service use in the information society. The following Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Purpose of Collection and Use of Personal Information

The primary purpose of collecting your personal information is to provide you with optimal, customized services through the Culture Capital LLC website. Based on the personal information you provide, we can selectively deliver more useful information and services to you.

2. Items of Personal Information Collected and Method of Collection

When you first register, we collect the most essential personal information required to provide our services, such as your name, email, address, phone number, and mobile number. We may request additional information for specific services (e.g., real-name verification) or for statistical analysis and prize distribution during surveys or events. The information you provide will never be used for any purpose other than what was disclosed to you in advance.

3. Retention and Destruction of Personal Information

Your personal information will be retained and used by Culture Capital LLC as long as you use our services. However, if you request account deletion or when the purpose of collecting the information has been achieved, the collected personal information will be completely deleted from our hard disks using irreversible methods, making it impossible to view or use for any purpose.

4. Provision and Sharing of Personal Information

As a rule, Culture Capital LLC does not disclose your personal information to others or to other companies or institutions. Exceptions are made if you have consented to the disclosure or if there is sufficient legal ground to disclose the information to take legal action against someone who violates our Terms of Service or uses our services to cause legal harm to others. If we share your information with business partners to provide better services, we will inform you and seek your consent beforehand.

5. Use of Cookies

To provide personalized and customized services, Culture Capital LLC uses "cookies" that store and frequently retrieve your information. Cookies are small data packets sent by the server operating the website to your browser and are stored on your computer's hard disk. You have the option to refuse the storage of cookies through your web browser settings; however, doing so may restrict your access to services that require a login.

6. Technical and Institutional Management for Privacy Protection

Your personal information is protected by a password known only to you. We use antivirus programs to prevent damage from computer viruses and operate a 24-hour intrusion detection system to block external attacks and hacking. Furthermore, we limit the number of employees handling personal information to a minimum and emphasize compliance with this policy through regular training.

7. Access, Correction, and Deletion of Personal Information

You may view or correct your registered personal information at any time, and you may request the deletion of your account. If you have any complaints or opinions regarding personal information, please contact the privacy management department below, and we will take immediate action and notify you of the result.

8. Privacy Protection Department

Department: Customer Support Team
Email: support@culturecapitalllc.com